Quality Assurance Coordinator

Location: Harrisburg, PA
Schedule: Sunday–Thursday | 6:00 PM – Finish (Mandatory Overtime as Needed)
Pay: $19/hr - $22.50/hr

About Feeser's

Founded in 1901, Feeser's, Inc. is a family-owned foodservice distributor serving customers throughout the Mid-Atlantic region. We provide dry, refrigerated, and frozen food products to restaurants, healthcare facilities, schools, and other institutions.

Position Summary

The Quality Assurance Coordinator plays a key role in maintaining product quality, food safety, and operational compliance throughout the warehouse. This position supports the Quality Management System through inspections, audits, customer complaint investigations, and continuous improvement initiatives to help ensure customers receive safe, high-quality products.

Key Responsibilities

• Conduct product quality inspections and monitor warehouse quality standards.

• Support the execution of Feeser's Quality Management System (QMS).

• Perform internal audits and assist with loss control initiatives.

• Investigate customer complaints and coordinate follow-up actions.

• Assist with corrective and preventive action plans related to product quality.

• Track quality metrics and provide reports, recommendations, and trends to management.

• Partner with warehouse leadership to identify quality improvement opportunities.

• Provide feedback regarding employee quality performance and training needs.

• Support food safety, product integrity, and compliance programs.

• Maintain accurate quality records and documentation.

• Perform additional duties as assigned.

Qualifications

• High School Diploma or GED required.

• 1-3 years of quality assurance, quality control, food safety, warehouse, manufacturing, or related experience preferred.

• Experience in food distribution, warehouse operations, or logistics is a plus.

• Experience operating powered industrial equipment is preferred.

• Strong attention to detail and problem-solving skills.

• Ability to work independently while collaborating with multiple departments.

• Strong verbal and written communication skills.

• Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.

• Ability to analyze data and create meaningful reports.

Physical Requirements

• Ability to stand, walk, and move throughout the warehouse for extended periods.

• Ability to work in refrigerated, freezer, and ambient warehouse environments.

• Ability to lift, carry, push, and pull products as needed.

• Ability to work in varying temperatures and warehouse conditions.

• Ability to work overtime, weekends, and holidays as business needs require.

Why Join Feeser's?

• Family-owned company with over 120 years of success.

• Competitive compensation and benefits package.

• Stable, growing organization.

• Opportunities for career growth and development.

• Collaborative team environment focused on quality and customer satisfaction.

Feeser's, Inc. is an Equal Opportunity Employer. Qualified women, minorities, and U.S. military veterans are encouraged to apply.

Feeser's Food Distributors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All employment decisions are based on qualifications, merit, and business needs.